2024 Doordash preparing your order

Orders may be cancelled for a variety of reasons, such as: The restaurant is closed. The restaurant is out of an item. The restaurant is no longer accepting takeout orders. While we never want a situation where your order is cancelled by a party other than you, if it is, we will ensure you receive a full credit or refund.. Roku stock forecast 2025

Are you tired of cooking every day and looking for a convenient way to enjoy delicious meals from your favorite local restaurants? Look no further than DoorDash. With its extensive...To help set up an effective pickup process, here are tips to consider implementing in your restaurant. Set realistic prep times: as orders come in, you can confirm suggested prep times or manually enter new ones. Set your Kitchen Status to Busy to add more prep time for every new order.8. ndn_queen. • 4 yr. ago. It means the restaurant received your order, but a Dasher hasn't accepted your order yet. Could be due to low payout for your order or too high of a distance. 5. themumu. • 4 yr. ago. They're fucking cooking the food wtf do you think it means. 1. 360SunRa. • 4 yr. ago. 367K subscribers in the doordash community.They didn't fulfill your order. 3.2 Merchant Responsibilities. Merchant will: (iv) prepare Merchant Products for each Order for pickup by a Dasher, or the Customer, as applicable, at the designated time; No part of the Independent Contractor Agreement says anything about completing labor on behalf of the restaurant.A: Merchants have begun updating pickup protocols to help keep pickups as low-contact as possible. In order to help ensure smooth and safe pickups, merchants will provide any new pick-up instructions in the Dasher app. Please pay special attention to these notes, as they may change frequently. If a restaurant appears closed, be sure to check ...It will also show a drivers name the second it was sent to them to accept/decline. If they decline the order, the name disappears and it is sent to another driver. It could take a few minutes for another drivers name to show up but it will. It's also possible that they won't start preparing your food until a driver is close by or accepted the ...Getting a refund on entire order for missing items: hear me out before you judge. Question. I really just want to know if anyone else does this. I would also like to know how this effects the dasher - I always tip a minimum of $8 and on an order for my entire family will tip $15-20. If my order is only missing one thing or it’s not something ...By partnering with DoorDash, the advantages of an online food ordering system include boosting online visibility and SEO, while retaining control over your branding, menu, and imagery on the delivery app. 3. Streamline delivery operations for efficiency and accuracy. Customers expect their e-commerce shopping to be an easy …Food delivery boomed during the COVID-19 pandemic, and its growth hasn’t slowed. DoorDash says it handled 20 percent more orders in the first quarter of this year than in the same period of 2023 ...Once a group order is created through a DoorDash Account, the rest of the group doesn't need to have a DoorDash Account to use the group order link. Even better, you can pre-order up to four days in advance, which makes it great for events and meetings. Follow these steps to create a group order: • Log into your DoorDash account.If you want to decrease the tip you can contact Door Dash support, but the driver will still get the same tip that was offered when they accepted the delivery. 3. Idontknow0217. • 3 yr. ago. If you close the app and reopen it after the food is delivered a screen should pop up. It asks you to rate the dasher and the food.If you cancel after the restaurant has confirmed your order but before a driver accepts it, DoorDash will refund the total minus any non-refundable processing fees and commissions already paid to the restaurant. If you cancel within seconds of a driver accepting your order, before they begin driving to the restaurant, you may receive a partial ...Yes. If you’re using Doordash on your mobile phone, you can continue to add items to your cart. Simply tap “Add” on the order tracking page while your Dasher is still shopping to add items to your order. Your Dasher will be notified and will contact you if they have any questions or need you to approve any potential substitutions.In your tablet, head over to head over to Active Orders or Order History and select the order you want to adjust the prep time for. Beside Pickup in [number] min at the bottom, you can reduce or increase the pickup time by 5 minute increments. Set the new prep time and select Confirm Order.DoorDash being a marketplace, we have information on the state of marketplace when the order is placed, that can be used to estimate delivery time. The following features are values at the time of ...A: Please follow the steps mentioned below: Find the area for customer pickup with shelves and fridges near the checkout. Enter the number of bags, or large/unbagged items for each temperature zone. Scan the QR code to print the labels. Affix the labels on the bags. Scan shelf & corresponding bag labels for each shelf.Orders may be cancelled for a variety of reasons, such as: The restaurant is closed. The restaurant is out of an item. The restaurant is no longer accepting takeout orders. While we never want a situation where your order is cancelled by a party other than you, if it is, we will ensure you receive a full credit or refund.You may then try to place the order again with a bigger tip or even choose a restaurant or store closer to your delivery location. 4. Refresh the DoorDash App. The easiest way to know whether the app is down is by checking DoorDash’s X handle. Its support team issues updates when the app isn’t working.Having said that, use these instructions to file a missing order complaint on the DoorDash mobile app: Under the “Orders” tab, choose the disputed order. On the right side, select “Help.”. Click “Order never came” under “Delivery Issues.”. Observe the on-screen instructions and decide how you want DoorDash to handle the situation.How to Switch Your Order Protocol on DoorDash. Choosing the right order protocol for your business could help increase efficiency. 9/11/23. 5. min read. Read more ... Learn how you can prepare your DoorDash orders and manage them live, including updating your pickup instructions, fulfilling an order, and canceling a live order. 8/26/23Mar 3, 2024 · From the Web. Cancel your order and get a refund from a desktop by signing into your DoorDash account and doing the following: Click the Menu icon in the top left (it looks like three lines ... The most common reason you’ll receive the DoorDash stuck on preparing order screen is because DoorDash can’t find a Dasher to pick up your order. When DoorDash can’t find a Dasher, it’ll end up stuck on this screen until someone finally accepts the order.Order online for super-fast delivery or pick-up, powered by DoorDash. Serving over 300 cities and the largest network of restaurant delivery options, let DoorDash deliver your favorite meals to wherever you are in under an hour!DoorDash being a marketplace, we have information on the state of marketplace when the order is placed, that can be used to estimate delivery time. The following features are values at the time of ...Accept the incoming order and input your ‘order ready’ time‌ — e.g., ready in “20 minutes”. The customer receives a notification confirming that their order is in progress with your ‘order ready’ time. Prepare the order and mark when it’s ready for pickup. Double check to make sure it’s accurate and ready for handoff.1. Navigate to the host or cashier. If there is a clearly designated takeout counter, check in there and state your name and the customer order you’re picking up for DoorDash. Otherwise, ask the host or cashier where you can pick up a delivery order. You may need to show the store employee the order confirmation within the DoorDash …Preparing your restaurant for busy spring holidays Restaurants looking to capitalize on spring holiday sales can take steps to prepare their teams for high order volume days. To effectively manage operations, plan to staff up on these days and consider adding a specific "lane" in your kitchen dedicated to takeout orders.If you cancel after the restaurant has confirmed your order but before a driver accepts it, DoorDash will refund the total minus any non-refundable processing fees and commissions already paid to the restaurant. If you cancel within seconds of a driver accepting your order, before they begin driving to the restaurant, you may receive a partial ...Doordash the order is ready at the register for you to pick up. Reply reply More replies. da_Doctah ... If it's an order that's *supposed* to be in a bag like that, we don't get a breakdown and have to trust the clerk to know if we've got everything. (If you have to shop for it, they might help you find items if it's not too busy in the store.) ...To help set up an effective pickup process, here are tips to consider implementing in your restaurant. Set realistic prep times: as orders come in, you can confirm suggested prep times or manually enter new ones. Set your Kitchen Status to Busy to add more prep time for every new order.Just skip our line inside, tell us your name, and we should have your meal ready to go. Enjoy! If you chose "Drive-Thru," just pull up to the drive-thru speaker and tell us the name of who placed the order. We'll quickly pull up your order to verify it with you on the drive-thru screen. Once you confirm it is your order we’ll start preparing ...Apr 15, 2022 · 1. Open the DoorDash app and tap Orders in the bottom toolbar. (If you're already in the order, skip to step three.) Tap Orders to find the one you want to cancel. Devon Delfino/Insider. 2. Tap to ... In order to tell if your restaurant is online, head over to www.DoorDash.com and type in your restaurants address in the address bar. Once the page refreshes, you should then be able to type your restaurants name in the search bar. If your restaurant is online, it will appear on the search results page as open. I am not receiving ordersOpen the DoorDash app. Navigate to your order status. Tap “Help” and then select “Cancel Order.” Choose a reason for cancellation, such as “I ordered by mistake.” Confirm the cancellation. 4. Understanding refunds. Your refund depends on whether the restaurant has already started preparing your order:For Desktop users, visit DoorDash.com, click the button in the top left corner, and go to Orders. Here you can view your Order History, as well as the receipt and refund date of specific orders. On iOS, you can open the DoorDash app, go to Orders → Order History to view the receipt and refund details. —. Invoicing and Credit Memos.2+ hours waiting, restaurant now closed, dasher not responding. Question. I placed a doordash order over 2 hours ago, and it still says the restaurant is preparing it. I'm usually not bothered by longer wait times because I know it's often not up to the dasher, but they haven't answered any of my texts or communicated at all to begin with.Usually, it’s customers that have been suspected of fraud or scamming. Idk. Huh. I guess I don’t know. Thanks for the help though! Every time I try to place an order, I get the same message “Error: there was an issue processing your order. Please try …Orders may be cancelled for a variety of reasons, such as: The restaurant is closed. The restaurant is out of an item. The restaurant is no longer accepting takeout orders. While we never want a situation where your order is cancelled by a party other than you, if it is, we will ensure you receive a full credit or refund.Step Three: Click On The Appropriate Order. Once you select “ Orders ,” you will go to a page that lists all of your orders. Your “ in progress ” order should be at the very top of the list. “ Completed ” orders will be listed underneath the ones that are still “ in progress .”. Select the appropriate order.Feb 29, 2024 · The button should look like a question mark. From there, you’ll get to the help screen, which will give you a few options. To cancel the order, click “Can’t do this order.”. You’ll then be brought to a screen that asks you why you want to cancel your order. You can pick any reason you want – it doesn’t matter. If you need help before you’ve received your order, please call or text your delivery driver directly. After you’ve received your order, you can receive help through your “My Orders” page by clicking “Need help?” if you placed the order while logged into your account. If you placed your order through guest checkout, fill out the ...The main reason DoorDash might not be able to find a driver is that the customer didn’t tip. Dasher payouts are made of three parts – (1) the base payment, (2) the tip, and (3) any bonuses that DoorDash is offering. Most of the time, the base payment for Dashers is only $2 to $4 per order, which means if you don’t leave a tip, Dashers ...A: Please follow the steps mentioned below: Find the area for customer pickup with shelves and fridges near the checkout. Enter the number of bags, or large/unbagged items for each temperature zone. Scan the QR code to print the labels. Affix the labels on the bags. Scan shelf & corresponding bag labels for each shelf.Contact DoorDash Customer Service. If you can’t reach your Dasher or if the order is not active, and you’re sure the delivery hasn’t mistakenly gone to the wrong address, contact DoorDash’s Customer Service. This can be done through their help page or by calling 855-431-0459 in the US.Prepping and processing flowers. First, it’s important to prepare your flowers. As soon as Sunny Chu of Sunny Florists, based in Boston, Massachusetts, receives an order of flowers, she unboxes them and starts to trim unnecessary leaves and stems. “This step is important before we begin an arrangement,” she shares.Mar 11, 2023 · The first possibility is that the restaurant may have not received the order from DoorDash in the first place. This can happen if the restaurant’s internet connection is down or if there is a problem with DoorDash’s system. Another possibility is that the restaurant may have received the order but was not able to prepare it in time. In order to become a Dasher, you’ll need to complete these steps: 1. Use this link to start signing up! Enter your email address, phone number, and zip code to register. 2. Submit your profile information (full name and …Set accurate prep times: Adjust prep times for each order based on current capacity and order size. That way, your team has more prep time and customers and ...Some McDonald’s don’t start preparing the order until you arrive : r/doordash. Heads up. Some McDonald’s don’t start preparing the order until you arrive. This policy is not in effect at all locations but the one that’s open near me does this. Didn’t matter if I showed up 15 mins late for an order, it wasn’t prepared until I ...Hi, I left your order at the door. Have a day/great night! Thank you 😁. This is [name], your Dasher. I left your order at the door! Thank you for ordering and have a great day. Enjoy! Batched orders: Hey this is your Dasher, I’m waiting on your order at the moment. I would like to also let you know I do have a drop off before yours. See ...We apologize for any long wait at a restaurant due to the food being delayed. Merchants do get busy, especially during peak times. In the case of these waits, you may ask the merchant directly for an estimated prep time, as Support is unable to provide a better estimate than the merchant. The best Dashers also recommend calling or texting the ...If DoorDash can verify that you prepared the food, then you will be paid for the total amount due to you. You can reach out to our support team by submitting a Support case via the Merchant Portal and selecting the Help tab > Account Support > Payments. Please provide the following information: Order ID. A description of what happened.A: Merchants have begun updating pickup protocols to help keep pickups as low-contact as possible. In order to help ensure smooth and safe pickups, merchants will provide any new pick-up instructions in the Dasher app. Please pay special attention to these notes, as they may change frequently. If a restaurant appears closed, be sure to check ...Preparing your restaurant for busy spring holidays Restaurants looking to capitalize on spring holiday sales can take steps to prepare their teams for high order volume days. To effectively manage operations, plan to staff up on these days and consider adding a specific "lane" in your kitchen dedicated to takeout orders.If you want to check if you were paid for an order made previously: Log into the Merchant Portal. In the left navigation, click on Orders. Toggle over to History. There you can see all completed orders and under “Status” you can see if it was canceled. Click on the order in question and you will see if the order was canceled and if you were ...If you want to check if you were paid for an order made previously: Log into the Merchant Portal. In the left navigation, click on Orders. Toggle over to History. There you can see all completed orders and under “Status” you can see if it was canceled. Click on the order in question and you will see if the order was canceled and if you were ...If you're wondering how to DoorDash for the first time, there are 8 steps in total you have to follow: Sign up to Dash and open the Dasher app. Pick a zone to Dash in. Start Dashing. Accept a DoorDash order. Drive to the pickup location. Pickup the order. Complete the delivery.iOS users: Swipe arrived once you are at the store. Click the “Help” icon screen in the top right corner. Select “Store closed” and submit the required information. Once we confirm the store is closed, we’ll provide half of the order’s total pay, remove the order from your app, and close the store. Android users:In order to create an arrangement that looks effortlessly beautiful, it actually takes an incredible amount of hard work and skill. ... it’s important to prepare your flowers. As soon as Sunny Chu of Sunny Florists, based in Boston, Massachusetts, receives an order of flowers, she unboxes them and starts to trim unnecessary leaves and stems ...DoorDash being a marketplace, we have information on the state of marketplace when the order is placed, that can be used to estimate delivery time. The following features are values at the time of ...If I forget to check after I accept an order & realize it’s going to be late, I automatically text the customer & day “ I just received your order from DD & am in my way to pick up”. That way they know , sometimes they acknowledge my text or not. Either way I have it in writing & if they complain I can show them the text . Mobile users: From the “ Orders" tab, tap on your order to view its status. The status information includes the estimated time of arrival and one of the three stages described above. Tracking the Dasher’s status. If a Dasher has already agreed to deliver your order. A map will appear in the orders tab showing the Dasher location respective ... Having said that, use these instructions to file a missing order complaint on the DoorDash mobile app: Under the “Orders” tab, choose the disputed order. On the right side, select “Help.”. Click “Order never came” under “Delivery Issues.”. Observe the on-screen instructions and decide how you want DoorDash to handle the situation.Open your DoorDash merchant tablet and head over to the Orders section. Select Upcoming to see your scheduled orders. If a new scheduled order comes in, you will also receive a pop-up. Confirm the scheduled order by clicking Confirm with 14 min Prep Time. Click Adjust Prep Time if you need more time to prepare the order.Select a region that has deliveries and press “Navigate” to start receiving orders. When you fire up the DoorDash driver app, you will quickly be brought to a map. If you would like to start dashing right away as your first dash, you simply toggle the map to a region you want to do deliveries for. If the map is gray-colored, that means ...Reviews & Photos on DoorDash; Where is my order? How do I cancel my order? Related Topics. Customer Support 0; Manage Your Account 0; Get Started With DoorDash 0; Payments 0; Troubleshooting 0; Knowledgeable People. Invalid topic ID. Not a DoorDash Customer? Check out your help site below! We would like to show you a description here but the site won’t allow us. It will also show a drivers name the second it was sent to them to accept/decline. If they decline the order, the name disappears and it is sent to another driver. It could take a few minutes for another drivers name to show up but it will. It's also possible that they won't start preparing your food until a driver is close by or accepted the ...7. No Dasher available to take your order DoorDash will not confirm your order if there is no Dasher within your service area to accept your order. While DoorDash operates 24/7, this may be the case if you place an order during odd hours from a remote region. Customers in urban regions rarely experience this delay. 8. Outdated app or bugsOnce a group order is created through a DoorDash Account, the rest of the group doesn't need to have a DoorDash Account to use the group order link. Even better, you can pre-order up to four days in advance, which makes it great for events and meetings. Follow these steps to create a group order: • Log into your DoorDash account.DoorDash claimed for 2 hours that “Maruya is preparing your order” so I finally called the restaurant. The restaurant explained that the food had been sitting there waiting for 1.5 hours. This is a PSA because DoorDash is essentially badmouthing the service of local restaurants and I don’t want to let that hurt any reputation of these ... Fortunately, there are a few things to help resolve a stuck DoorDash order. If you’re not satisfied, you can call DoorDash via phone at (855) 400-5222 or by asking them for a refund. You can also call the restaurant directly and see if they received the order or not. If a staff member forgot to confirm your order on the app, the restaurant ... The main reason DoorDash might not be able to find a driver is that the customer didn’t tip. Dasher payouts are made of three parts – (1) the base payment, (2) the tip, and (3) any bonuses that DoorDash is offering. Most of the time, the base payment for Dashers is only $2 to $4 per order, which means if you don’t leave a tip, Dashers ...Jan 10, 2022 ... ... the ordering system on your app. Once I have ... your organization puts on an ... 5 Best Tips To Prepare For Doordash Product Manager Take home ... Mobile users: From the “ Orders" tab, tap on your order to view its status. The status information includes the estimated time of arrival and one of the three stages described above. Tracking the Dasher’s status. If a Dasher has already agreed to deliver your order. A map will appear in the orders tab showing the Dasher location respective ... Mobile app users. Select an order from the Orders tab. Tap "Help" in the top right-hand corner. Under “Delivery Issues”, select “Arrived late”. Follow the prompts on the screen to report the issue to our team. Desktop users. Select the menu on the top left-hand corner. Select “Orders” and choose the corresponding order. Select "Help".After the restaurant finishes preparing and packing your order, the DoorDash driver picks up your food and delivers it. How to sign up for DoorDash. Get started with DoorDash by visiting...Go to the "Orders" tab at the bottom of the screen. At the top of the Orders menu, find your in-progress order - it should appear at the top of the list - and tap "View Order." Go to the Orders ...In the world of culinary arts, precision is key. From measuring ingredients to perfecting cooking techniques, every detail matters. One essential tool that can greatly enhance the ...Here are some of the most common explanations for slow DoorDash order preparation: The Restaurant is Busy. One of the most obvious reasons your food may take a while to prepare is that the restaurant is busier than normal. During peak dining hours like lunch and dinner rushes, kitchens can get backed up with orders.Select the button with three lines [icon] on the top left-hand corner. Select Orders and choose the corresponding order. Select "Help" on the right-hand side. Under “Order Issues,” select “Missing items” or “Items made incorrectly”, depending on the scenario. Follow the prompts on the screen.Feb 29, 2024 · The button should look like a question mark. From there, you’ll get to the help screen, which will give you a few options. To cancel the order, click “Can’t do this order.”. You’ll then be brought to a screen that asks you why you want to cancel your order. You can pick any reason you want – it doesn’t matter.

Getting a refund on entire order for missing items: hear me out before you judge. Question. I really just want to know if anyone else does this. I would also like to know how this effects the dasher - I always tip a minimum of $8 and on an order for my entire family will tip $15-20. If my order is only missing one thing or it’s not something .... Asian grocery store little rock

Yes you can - multiple refunds can be granted for the same order, capped at 100% of the value. Select any relevant refund reasons when making your submission. Troubleshooting I don’t see the request a refund button Orders may not be eligible for a refund for a variety of reasons. First, confirm that this is a Drive order.Oxen are bovines specialized as draft animals. Both oxen and bulls are domesticated bovines, and oxen are always male animals. Part of this physical preparation is castration. A bu...The first step in your order is getting confirmation that a Dasher is accepting your delivery order and will be heading to your favorite restaurant to pick it up. That means your food delivery is that much closer to your doorstep. Before long, you can enjoy a dinner takeout delivery from DoorDash. 2. At the Restaurant.We have heard from Dashers that long wait times at restaurants can be frustrating when waiting for an order to be ready. This new process means that instead of ...Desktop users. To report poor food quality on your desktop, follow the steps provided: Select the button with three lines on the top left-hand corner. Select " Orders " and choose the corresponding order. Select " Help " on the left-hand side. Under " Order issues ", select " Poor food quality ”". Follow the prompts on the screen.DoorDash is available in Google Play, Apple store or at doordash.com. In the DoorDash app, enter your address and use our food icons, or the search tab to find your favorite restaurant. DoorDash can also suggest new restaurants, available for DoorDash delivery in your area. Once you've found a restaurant, pick a dish (or dishes), add it to your ...Once a group order is created through a DoorDash Account, the rest of the group doesn't need to have a DoorDash Account to use the group order link. Even better, you can pre-order up to four days in advance, which makes it great for events and meetings. Follow these steps to create a group order: • Log into your DoorDash account.iOS users: Swipe arrived once you are at the store. Click the “Help” icon screen in the top right corner. Select “Store closed” and submit the required information. Once we confirm the store is closed, we’ll provide half of the order’s total pay, remove the order from your app, and close the store. Android users:Aug 8, 2018 · Today we’re excited to introduce DoorDash Pickup, a new product feature enabling customers to order ahead, skip the line, and pick up conveniently with no fees. 8/8/18. 2 min read. Customers can order from tens of thousands of DoorDash restaurants nationwide via Pickup without the added delivery expense. Whether you’re looking to grab a ... Are you tired of cooking every day and looking for a convenient way to enjoy delicious meals from your favorite local restaurants? Look no further than DoorDash. With its extensive... Select the button with three lines on the top left-hand corner. Select " Orders " and choose the corresponding order. Select "Help" on the left-hand side. Under "Delivery issues," select " Order never arrived". Follow the prompts on the screen to either select a resolution or chat with an agent who will help provide the best resolution for you. The first possibility is that the restaurant may have not received the order from DoorDash in the first place. This can happen if the restaurant’s internet connection is down or if there is a problem with DoorDash’s system. Another possibility is that the restaurant may have received the order but was not able to prepare it in time.DoorDash Meal Plan provides home-cooked meals delivered straight to your front door so you can have authentic dishes ready anytime. Eat immediately, save and reheat tomorrow, or freeze the food for a later time - it’s up to you! Meal Plan makes all meals with extra love and care to get tastes you can’t find at a restaurant.There's no way the restaurant had even started the order yet so I'm sorry Doordash let you down here, just contact the restaurant directly and they can cancel the order production and reverse charging your account. I had a similar issue placing a pickup orderva few weeks ago leaving work (not thru DD) and called restaurant immediately after ...Jul 18, 2023 · Tap Select Dates in the Dates section. Choose one of the options in the dropdown menu and tap Next. Choose whether your store will be Open with Special Hours or Closed for the date selected. Tap Next to continue. Tap the box under Store Open. Use the pop-up to select the special opening time. Tap OK. How To Cancel a DoorDash Order on Desktop. To cancel an order after it is placed on your desktop, select the three lines icon in the upper left-hand corner of the DoorDash site. Select the order you would like to cancel and click “Help” on the right-hand side. From here, choose the “Cancel Order” option and follow the onscreen ...If you are unhappy with the service of a Dasher and wish to block them on the Portal, follow the steps below: Log into the Merchant Portal and click on Orders. Select the order the Dasher is associated with. Click on Rate Dasher. If there are multiple Dashers associated with, select the Dasher you wish to block. Click Block Dasher.DoorDash refund to order cancellation Getting a refund for a canceled order is a little trickier. It’s includes possible to do this are you repeal your order earlier the diner starts preparing your food. You can try go cancel a DoorDash order through who DoorDash app. Open the “Order Status” soft.If you are unhappy with the service of a Dasher and wish to block them on the Portal, follow the steps below: Log into the Merchant Portal and click on Orders. Select the order the Dasher is associated with. Click on Rate Dasher. If there are multiple Dashers associated with, select the Dasher you wish to block. Click Block Dasher.If you want to check if you were paid for an order made previously: Log into the Merchant Portal. In the left navigation, click on Orders. Toggle over to History. There you can see all completed orders and under “Status” you can see if it was canceled. Click on the order in question and you will see if the order was canceled and if you were ....

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